Co-op Policies
Return Policy
We will gladly refund your money in full or replace a purchased product if you have a Rivers Co-op Markets receipt for the product and it is returned within 30 days of the original purchase date.
In the event of a product recall, you may also be issued a full product refund. If you are a member-owner and a product you recently purchased is affected by a Class 1 recall, we will call you with a notification. Any recalled product purchased at Rivers Co-op Markets should be returned to us for a full refund.
Vendor Policy
We are committed to fostering growth in the local food economy; creating a more just, equitable, and inclusive shopping experience; and offering products that are wholesome and safe. Please review our quality standards for more information on our preferred products. If you think your product would be a great fit and you’re interested in selling your product to us, please email our purchasing department.
Wi-Fi Policy
Rivers Co-op Markets' public Wi-Fi Service is a free wireless internet service (Service) provided to the customers of Rivers Co-op Markets.
Rivers Co-op Markets' public Wi-Fi Service Acceptable Use Policy is intended to help enhance the use of the internet by preventing unacceptable use. You, as a user of this Service, must comply with this Policy. By using the Rivers Co-op Markets' public Wi-Fi Service, you acknowledge and agree to follow this Policy and the terms of this Policy as stated herein. Your violation of this Policy may result in the suspension or termination of your access to the Service and/or other actions including but not limited to cooperation with legal authorities and/or third parties involved in the investigation of any suspected or alleged crime or civil wrongdoing.